At Stigg, we’re on a mission to reshape software monetization.

In today's competitive SaaS world, a great product alone isn't enough- getting the right pricing model can make or break a business. But outdated, homegrown infrastructure often holds companies back from scaling effectively.

We're here to change that. Founded by ex-New Relic engineers who’ve felt this pain first-hand, we’re building the first unified monetization platform for engineers. Our customers, like Miro, Webflow, PagerDuty, and AI21 Labs, use Stigg to launch monetization initiatives fast, with #NoEstimates.

What we’re building isn’t just infrastructure; it’s mission-critical to our customers' success. That’s why quality, performance, and stability are at the heart of everything we do. Our roadmap is filled with big ideas and key details, and we need your help to turn them into action.

We’re looking for a hands-on and customer-focused Forward-Deployed Engineer who thrives at the intersection of product, code, and customer.
If you love combining engineering depth with hands-on impact, this role will excite you — you’ll work directly with leading SaaS companies, guiding them from sandbox to production and seeing your code ship live in days, not months. You’ll alternate between building integrations, solving open-ended problems, and shaping Stigg’s product based on real-world customer needs.

💡 Why This Role Rocks

• You own the most critical milestone: production go-live.

• You work directly with customers and see your solutions in action.

• You unstick revenue instead of waiting on backlogs.

• You join a team that treats post-sales as a revenue engine, not a cost center.

• You’ll build deep, hands-on experience with real customer systems while shaping how modern SaaS companies launch and monetize.

What will be your primary goals 🎯

• Lead post-sales implementations from sandbox to production.

• Partner directly with customers to architect solutions, unblock integrations, and accelerate time-to-value.

• Collaborate with Technical Account Managers (TAMs) to ensure smooth onboarding, training, and long-term success after go-live.

• Design and implement integrations using Stigg’s SDKs, APIs, webhooks, and usage models.

• Build and maintain migration scripts, wrappers, and internal tooling to unblock go-lives.

• Troubleshoot and debug complex customer issues, collaborating with R&D when needed.

• Document integration patterns and best practices to scale future deployments.

• Partner cross-functionally with Product, Engineering, and GTM teams to surface real-world feedback that shapes our roadmap.

Requirements

What we think can help you achieve your goals 🏆

• 3+ years in software engineering, ideally in a start-up or fast-paced environment.

• Fluency across multiple stacks (Node.js, Java, Ruby, Python, TypeScript, React, etc.).

• Experience with APIs, SDKs, auth flows, or billing/entitlement systems.

• Strong understanding of cloud and distributed systems.

• High empathy for customers.

• Clear communicator who bridges technical and business teams.

• Bonus: background in SaaS monetization, feature flags, or observability tools.

How We Measure Success

• Fast, reliable customer go-lives from kickoff to production

• Escalations handled proactively by the FDE team

• High customer satisfaction post-implementation

Our stack includes: TypeScript, NodeJS, NestJS, React, Redux, GraphQL, PostgresDB, SQS, AWS

Perks

🎁 Stock options, competitive salary, latest MacBook Pro, amazing dog-friendly office, and great team vibes.

🏠 Office<>Remote
We work mostly together at the office to foster collaboration and creativity.
This role is based in our Williamsburg, New York office, with 4 days a week on-site and flexibility for 1 remote day. We’re happy to help with commute, workspace setup, and anything else that helps you feel at home.

Compensation Range: $140K - $180K